Collect Data: Tablet Sync (multi-sync) with "Fitrockr Hub (Multi-Sync)" app
Software Pre-requisite
The Fitrockr Hub (Multi Sync) app is only available for Android. We recommend using Google Pixel phone or tablet for best compatibility and performance.
Hardware Pre-requisite
The Operator Sync scenario requires an Android tablet or Android smartphone. It is not compatible with iOS devices. The following Android devices are tested and verified:
Tablets
– Google Pixel Tablet
– Samsung Galaxy Tab A9 or higher
Smartphones
– Google Pixel 7 or higher
Each tablet/smartphone can connect up to 20 Garmin devices.
QR-Code / Join-Code
Pre-requisite to sync with the Fitrockr Hub (Multi Sync) app is a Fitrockr project. Create a project in the Fitrockr Research & Control Center and generate the “Multi-Sync Tablet QR-Code”.
App Configuration
(1) update Garmin device firmware (https://www.fitrockr.com/help-center/prepare-wearable-devices/). This is not needed if you migrate from the old “Fitrockr Hub” app.
(2) factory reset Garmin device. This is not needed if you migrate from the old “Fitrockr Hub” app.
(3) download the FITROCKR HUB (MULTI-SYNC app from the Google Play Store.
There are several Fitrockr apps on the store. Do not mistakenly download the wrong one.
(4) open the Fitrockr Hub (Multi-Sync) app and select GET STARTED.
(5) grant all permissions and click NEXT.
(6) scan “Multi-Sync Tablet QR-Code” or manually enter code.
Pair Garmin Devices
(1) go to SYNC and click (+) icon.
This will show all Garmin devices nearby that are in pairing mode. If you do not see your devices, click on (x) and try again or enable pairing mode on the Garmin device.
(2) select the device to be paired.
(3) select the user to be assigned to the device.
(4) enter pairing pin displayed on device.
(5) wait until pairing is completed. If applicable, approve any further consents that may pop up.
(6) select the device and then SYNC to transfer project settings.
(7) select the device again and then DEVICE DETAILS to check its settings.
(8) scroll down and check whether Data Logging matches your project settings. If not, sync again until settings are successfully transferred to the device.
(9) pair further Garmin devices if applicable. We recommend not to pair more than 20 Garmin devices with one Android phone/tablet.
Sync Garmin Devices via Bluetooth
(1) select the device and then SYNC to sync the device.
(2) wait until sync has completed.
(3) it is okay to initiate syncs for multiple devices at the same time. The app will process them one by one.
Sync Garmin Devices via Cable
Cable synchronization is a much faster synchronization than via Bluetooth. It is particularly recommended for large data sets as Bluetooth can take a long time and may even become unstable.
(1) open the Fitrockr (Multi-Sync) app.
(2) connect Garmin device with its charging cable to phone/tablet. Tick the checkbox and confirm the popup message.
You need to be fast as the message only appears for 3 seconds. Reconnect cable if you need to try again.
(3) wait until Garmin device is responding.
Vivosmart 5 devices must be manually set to “Mass Storage” on the device (Settings > System > USB Mode) to be recognized.
(4) wait while sync is processed.
(5) select CLOSE when sync has completed.
Manage Users
User can be managed both in the app or in the Fitrockr Research & Control Center.
In the app, the following project setting determines what data can be changed:
Full profile user sign up: full profile can be edited in the app.
Biometrics only user sign up: only biometrics can be edited (age, height, etc.).
Auto generation: no data can be adjusted.
CREATE
select the menu to choose between QUICK CREATE and FULL PROFILE CREATE.
EDIT
select a user, apply changes and select the menu to save.
DELETE
deleting users is not supported in the app. This is only possible in the Fitrockr Research & Control Center.
Remove Garmin Devices
(1) select the device and then DEVICE DETAILS.
(2) click on the trash icon to remove it.
Reassign Users
(1) select the device and then DEVICE DETAILS.
(2) click on the user icon.
(3) select the new user to be assigned to the device.
Check Sync Log
Sync log can be viewed both in the app or in the Fitrockr Research & Control Center.
Check Settings
Settings show all project settings.