Reassign and transfer device to another user Important InformationThis help guide applies to the Fitrockr Hub Multi Sync mode only.(1) on the Fitrockr Hub tablet go to Devices(2) select the device that should be reassigned and transferred to another u ...
How to charge Garmin devices best
How to charge Garmin devices best Garmin devices are shipped with a USB charging cable only. This means that a charging plug has to be purchased separately. If an underpowered charging plug is used, it will take significantly longer to charge a Gar ...
Influence of profile information on data collection accuracy
Influence of profile information on data collection accuracy User profile information is maintained in Fitrockr and sent to the Garmin device during pairing process. The following information is influenced by the personal information provided in the F ...
Wearable and Device ID Management
Wearable and Device ID Management Garmin wearables and devices utilise the following identifiers: MAC Address: the wearable MAC address is a unqiue ID that is transferred from the device to Fitrockr. However, the MAC address changes whenever the ...
Privacy & Security
Data protection and security tailored to sensitive data research projects Fitrockr provides secure EU cloud or local on-premise data storage compliant with the latest security and data protection regulations. – ISO-certified cloud servers located i ...
How to select the best device for your project
Compatible wearables: select the right device for your research, healthcare or patient monitoring project Each project comes with specific needs in regards to budget, data collection, battery duration, storage capabilities a ...
Pricing, Plans & Payment
Pricing Plans Payment Our pricing is based on user numbers and length of access. Please contact us in case of large user numbers, limited research funds or if you need a custom quote. We also offer a free of charge 2 week trial. View detailed pricing pla ...
Setup: Prepare Wearable Devices
Prepare Wearable Devices It is recommended that you technically prepare your Garmin devices before deploying them to your participants. The technical preparation should consist of the following steps:Upgrade Firmware of Garmin DeviceGarmin devices are ...
Data Dictionary
Data Dictionary USER User Id: unique identifier of the user.First Name: first name.Last Name: last name.Email: email address. Team Names: list of assigned teams of the user.Group Names: list of assigned groups of the user.Year of Birth: yea ...
How to use HR monitor strap
How to use a heart rate monitor strap A heart rate monitor strap (e.g. Garmin HRM-Pro, Polar H10 Strap, Suunto Smart Strap, Wahoo Tickr Strap) needs to be connected as an accessory to a compatible Garmin watch. A strap cannot record data as a stand ...